Tanya Carter, HPMA’s HR Director of 2022, has done fantastic work over the course of her career. Exemplifying people-first leadership and championing change, compassion and inclusivity in our NHS.
👏 As the Chief People Officer of the East London NHS Foundation Trust, Tanya helps provide healthcare to 1.8 million people across East London, Luton and Bedfordshire.
💬 Tim Keogh had the opportunity to speak to Tanya about how we can inject compassion into our policies, what led to their Trust’s high NHS Staff Survey involvement scores and the first step all leaders can take to foster a more inclusive workplace.
Tune in to hear:
🔸 How Tanya and her team achieved HPMA’s Award for the HR Team of the Year during COVID through supporting the well-being of staff and their families at home
🔹 The importance of the language we use in our workplaces
🔸 How through collaborating with service users, her team reflected on their own disciplinary practices and the insights they gained to make their procedures more trauma-informed
🔹 What Tanya has found to be the true test of an organisation’s kindness
🔸 The groundbreaking work Tanya and her team have been carrying out around diversity and inclusion across the NHS including a discussion about the Empathy Museum
🔹 And, how we can inadvertently exclude people through our own lack of awareness
This episode is packed with insights from start to finish. There is so much we can all learn from Tanya’s experience and knowledge around diversity and inclusion, staff wellbeing and compassionate leadership.
We first connected with Tanya while she was leading the Expectations of Line Managers in Relation to People Management Programme across the NHS. We have been involved in the programme through delivering Kinder Manager workshops and helping to shape the Expectation Document through Co-Creation Workshops.
See more about Tanya’s work here: https://www.england.nhs.uk/long-read/the-expectations-of-line-managers-in-relation-to-people-management/
